ButtonMakerPro Support
Need help with ButtonMakerPro? Send a detailed message to:
Include the email address on your account, the page or feature involved, what you expected to happen, what happened instead, and screenshots when useful.
Common Support Topics
- Account access, login, and email verification
- Billing, trials, subscriptions, and 24-Hour Pass access
- Web Studio and Windows Desktop App
- Offline use and cloud synchronization
- Events, QR ordering, and Direct Order Links
- Storefront setup, products, and order queues
- Stripe Connect and payment status
- Shipping rates, labels, tracking, and connected services
- AI credits and AI-assisted features
- Privacy requests, abuse reports, and intellectual-property concerns
- Feature requests and product feedback
Orders from Independent Vendors
Contact the vendor first. ButtonMakerPro support generally cannot manufacture, ship, change, cancel, or refund an order sold by an independent vendor.
Use the vendor's storefront contact page or the contact details included with the order. ButtonMakerPro may review reports of fraud, abuse, prohibited content, or platform misuse but cannot guarantee a particular dispute outcome.
Response Time
Most support messages receive a response within 1–2 business days. Complex billing, account-security, payment-provider, or vendor-customer issues may take longer to investigate.